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Retreat Terms & Conditions

By making a reservation to attend Reclaimed, you agree to the following terms and conditions of purchase (hereinafter “Agreement”), as well as our Privacy Policy, hereby incorporated by reference. This is a legal agreement between you (“Attendee”) and Sopact Leadership Consulting DBA Santee + Redwood Wellbeing Studio (“Santee + Redwood”, “we,” “us,” “our” or “Company”). 

You hereby acknowledge and agree that the terms of this Agreement are supported by reasonable, adequate, and valuable consideration of your reservation purchase to attend the retreat.

Please read the following Agreement carefully. THE BOLDED SECTION ENTITLED ‘BINDING ARBITRATION’ AFFECTS YOUR LEGAL RIGHTS AND IS LEGALLY BINDING.

Retreat Details

Reclaimed: A restorative retreat for Black and Brown women
October 23-25, 2026
Alexandria, PA

Retreat Reservations

Booking a reservation to the retreat includes:

  • Accommodations Friday evening through Sunday morning

  • All retreat workshops, activities, & events

  • All meals 

  • Linens, bathroom towels. and blankets

  • Wi-fi

Your reservation purchase to the retreat does not include:

  • Any add-on sessions

  • Cost of any type of travel to/from venue

Payments and Fees

By making a reservation to attend the Retreat, you agree to pay a total fee and any applicable fees or taxes. You must provide accurate and up-to-date billing and credit card information. By making a purchase, you consent to Company authorizing your credit card, debit card, bank account, or any other payment form provided to process the full payment of fees and applicable taxes, through our third-party payment processor.

Afterpay & Klarna plans: Afterpay & Klarna are payment service companies. Each company processes and manages payments differently. Company is not responsible or liable for any issues caused by using these services. If there are questions or concerns with payments, attendee is responsible for working directly with Afterpay or Klarna.

Deposits: Deposit will be deducted from the total retreat cost.

Pay in Full: Payee authorized Company to submit one invoice via email on file. Payee agrees to submit payment in full within 7 days of receipt of invoice.

Payment Plan: Payee agrees to be enrolled and authorizes Company to make auto-payment with the credit/debit card on file in accordance with the agreed upon payment plan terms. The specific payment schedule, including payment amounts and due dates, will be confirmed in writing at the time of enrollment and incorporated into this agreement.

Final payment: Payment must be received by October 15, 2026.

Uncollectable Payments: In the event a payment is unable to be deducted from the card on file, Company will attempt to charge the card on file up to 3 additional times within 7 business days and will make reasonable attempts to contact the payee via email and/or phone to obtain an alternate payment method. Payee's package will be held during the 7-day collection period. If payment is not received within that period, the package will be released and made available to other registrants. Payee forfeits their package as well as any payments made. Any additional payments due will not be collected.

Refunds 

All refund requests must be submitted in writing to hello@santeeredwood.com.

  • Your retreat deposit is non-refundable.

  • You may receive a 100% refund if you request a refund within 10 days after your payment in full or first installment is made.

  • If you request a refund 11 days or more after your payment in full or first installment, but by August 1, 2026, you may receive a refund of 50% of your total price. If you are on a payment plan, you may still have a future payment due even after the 50% refund is applied.

  • If you request a refund on or after August 2, 2026, your full package price is non-refundable. If you are on a payment plan, you are required to make all future scheduled payments.

You are not entitled to a refund if you are refused entry to a venue or mode of transportation when traveling to or from the retreat, or if you are unable to attend or participate for any reason including but not limited to health-related restrictions, government mandates, or venue-imposed regulations.

Assignment of Retreat Reservation

You may not assign your reservation to the Retreat to any other person.

No-Show Policy

If you fail to attend the retreat, arrive late, or leave early for any reason, including but not limited to medical reasons or other personal circumstances, no portion of your retreat package shall be refundable or prorated.

Attendee Conduct

At all times, attendees are expected to conduct themselves in a respectful manner. This includes following all rules set by Santee + Redwood and the retreat house host.

No video or photography in bathrooms or other private spaces at any time.

Venue rules include:

  • No additional guests or visitors

  • No drugs

  • No smoking or vaping inside or within 15 feet of any building

  • No pets

  • Quiet hours are from [9pm or 11pm] to 7am

  • Follow all Santee + Redwood staff directions

Attendee shall be responsible for any fines plus an additional 15% administrative fee for any broken venue rules that result in a fee charged to Santee + Redwood. By attending the retreat, attendee agrees that the card on file may be charged for any costs incurred as a result of rules violations.

Right to Refuse

Santee + Redwood reserves the right, in its sole discretion, to deny access to Attendee at any time during the retreat if Attendee is in breach of this Agreement or Attendee acts in an inappropriate manner. In such an event, no portion of the package price shall be refundable. 

Changes

All speakers, instructors, events, meals, activities, and venues are subject to change at the sole discretion of Company. If a speaker, instructor, event, meal, activity, or venue must be changed or substituted for any reason, we reserve the right to make such changes at our sole discretion. 

Accommodations may be changed, as needed, to a comparable accommodation within a 30-mile radius of the original accommodation. If accommodation changes are needed, the refund policy remains unchanged.

Retreat Cancellation or Postponement

In the unlikely event that the Retreat is canceled by Santee + Redwood for any reason besides a Force Majeure event, as outlined below, payments shall be refunded in full. Santee + Redwood shall not be responsible for any associated or incidental costs associated with the Retreat’s postponement including but not limited to travel cancellation fees. Attendees are encouraged to obtain their own travel insurance.

In the unlikely event that the Retreat is postponed by Santee + Redwood for any reason besides a Force Majeure event, as outlined below, and Attendee cannot or chooses not to attend the Retreat on the rescheduled date, Attendee may request, in writing, a full refund.

Santee + Redwood will make reasonable efforts to notify Attendee of any postponement or cancellation of the retreat.

Force Majeure

Santee + Redwood shall not be liable for any delay or failure to fulfill its obligations under this Agreement if the delay or failure is caused by forces beyond its reasonable control, including without limitation natural and nuclear disasters, fire, flood, riot, war (declared and undeclared), acts of terrorism, revolution, embargoes, strikes, work stoppages, civil or military disturbances, loss of communication or computer services, government regulations, government travel restrictions, closure of reasonably practicable transportation methods, or acts of God. In any such event, Santee + Redwood shall be relieved of any and all obligations under this Agreement during the applicable Force Majeure and resume performance of its obligations under this Agreement as soon as reasonably practicable.

Disclaimer

Santee + Redwood does not make any guarantees of your results or likely outcome from your attendance to the Retreat. We do not guarantee any specific outcome of any kind, whether financial, physical, emotional, psychological, social, spiritual, legal, or otherwise. Your outcome may be influenced by numerous variables including but not limited to your cooperation, focus, energy, and dedication, as well as the influence of outside circumstances and variables. 

Any information or content provided through the Retreat is solely for educational and informational purposes. 

You are encouraged to seek professional advice and counsel relating to medical, mental, psychological, legal, business, and financial matters. The information or content provided in connection with the retreat is not represented in any way to be a substitute for such professional advice.

Your decision to use information provided in connection with the retreat is purely voluntary and you acknowledge, understand, and agree that you use such information at your own risk. We are not liable for any harm or damages arising from or related to your use or non-use of information or content provided in connection with the retreat. 

You participate and use the information provided in connection with the Retreat at your own risk. 

Release of Liability/Assumption of Risk

By making a retreat reservation and agreeing to these terms and conditions, you acknowledge that participation in the Retreat involves certain inherent risks. These risks include but are not limited to physical injury during movement, yoga, or wellness sessions; reactions to hot tub or sauna use; allergic reactions to food or retreat materials; and travel-related incidents.

You voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any consequence, including but not limited to personal injury, disability, death, illness, damage, loss, claim, liability, or expense, of any kind, that you may experience or incur in connection with traveling to or from, or attending and/or participating in the Retreat.

You further agree to release, discharge, and hold harmless Santee + Redwood, its owners, employees, contractors, and representatives from any and all claims, demands, or causes of action arising out of or related to any loss, damage, or injury that may be sustained by you in connection with the Retreat.

Photo & Video Release:
Santee + Redwood may capture photographs and video during the Retreat for promotional and marketing purposes. You will be notified prior to any designated photography or video sessions and may opt out of being included in promotional materials at any time by notifying a Santee + Redwood staff member.

Warranties

Except for the express representations stated in this Agreement, Santee + Redwood makes no further warranties, representations, or guarantees (express, implied, statutory, or otherwise) including, but not limited to, fitness for a particular purpose.

Limitation of Liability

In no event shall Santee + Redwood, its directors, officers, employees, agents, contracted facilitators, on-site staff or affiliates be liable to Attendee for direct, indirect, special, incidental, punitive, or consequential damages, or losses or expenses relating to the retreat besides through acts of negligence by Santee + Redwood, even if its directors, officers, employees, agents, or affiliates have been advised of the possibility of such damages. In any and all circumstances, Attendee’s maximum remedy and the maximum liability of Santee + Redwood, its directors, officers, employees, agents, contracted facilitators, on-site staff, or affiliates to Attendee for any and all cause of action, whether in contract, tort (including negligence), or otherwise, shall be limited to the total ticket price paid by Attendee.


Indemnification

Attendee agrees to indemnify and hold harmless Company from and against any and all third party losses, damages, expenses, liabilities, causes of action, and/or claims arising out of or related to Attendee’s actions, performance or non-performance of its obligations under this Agreement, or Attendee’s violation or failure to abide by any laws relating to the terms of this Agreement.

Jurisdiction and Governing Law

This Agreement is governed by the laws of Maryland as if it was executed and wholly performed there. The state and federal courts located in Maryland will have exclusive jurisdiction over any case or controversy arising from or relating to this Agreement. Client hereby unconditionally and irrevocably consents to the personal and subject matter jurisdiction of the federal and state courts of the State of Maryland for purposed of any claim or action arising out of or relating to this Agreement. 

You hereby unconditionally and irrevocably consent to the personal and subject matter jurisdiction of the federal and state courts of the State of Maryland for purposes of any claim or action arising out of or relating to these Terms and waive any defense of forum non conveniens. 

Dispute Resolution

If a dispute arises from or relating to this Agreement and the Parties are unable to settle the dispute through direct communication, the Parties agree to first try to settle the dispute by mediation with the help of a mutually agreed upon mediator in Maryland. The Parties shall share any costs and fees related to the mediation equally, other than attorney fees. 

BINDING ARBITRATION

IF MEDIATION DOES NOT RESOLVE A CONTROVERSY OR CLAIM ARISING OUT OF OR RELATED TO THIS AGREEMENT, THE PARTIES AGREE THAT ANY UNRESOLVED CONTROVERSY OR CLAIM ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL BE SETTLED BY ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) PURSUANT TO ITS COMMERCIAL ARBITRATION RULE AND ANY JUDGMENT RENDERED BY THE ARBITRATOR(S) MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF.

Miscellaneous

Any failure by us to act on or enforce any provision contained within these Terms shall not constitute or be construed as a waiver of the provision or any other provision contained within these Terms. To be effective, a waiver of any provision contained within these Terms must be made by us in a signed, written agreement and no such waiver shall constitute a waiver of any other provision within these Terms besides the provision expressly waived in that signed writing. 

The section headings contained within these Terms shall not be given any legal meaning or significance and are provided simply for convenience. 

Entire Agreement/Severability

Attendee and Company agree that this Agreement represents the entire agreement between Attendee and Company. No other agreement, promise, or statement made on or before the Effective Date of this Agreement shall be binding on the Parties. This Agreement may be modified only in writing that is signed by both Parties.

The Parties also agree that if a court determines a provision of this Agreement is unenforceable, the remainder of that provision and the rest of the Agreement shall be severable and will remain in effect.