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Retreat Terms & Conditions

By making a reservation to attend Reclaimed, you agree to the following terms and conditions of purchase (hereinafter “Agreement”), as well as our Privacy Policy, hereby incorporated by reference. This is a legal agreement between you (“Attendee”) and Sopact Leadership Consulting DBA Santee + Redwood Wellbeing Studio (“Santee + Redwood”, “we,” “us,” “our” or “Company”). 

You hereby acknowledge and agree that the terms of this Agreement are supported by reasonable, adequate, and valuable consideration of your reservation purchase to attend the retreat.

Please read the following Agreement carefully. THE BOLDED SECTION ENTITLED ‘BINDING ARBITRATION’ AFFECTS YOUR LEGAL RIGHTS AND IS LEGALLY BINDING.

Retreat Details

Reclaimed: A restorative retreat for women ready to come back to themselves

March 13-15, 2026

Everett, PA

Retreat Reservations

Booking a reservation to the retreat includes:

  • Accommodations Friday evening through Sunday morning

  • All retreat workshops, activities, & events

  • All meals 

  • Linens, bathroom towels. and blankets

  • Wi-fi

Your reservation purchase to the retreat does not include:

  • Towels for use with the soaking tubs

  • Any add-on sessions/bonuses

  • Cost of any type of travel to/from venue

Payments and Fees

By making a reservation to attend the Retreat, you agree to pay a total fee and any applicable fees or taxes. You must provide accurate and up-to-date billing and credit card information. By making a purchase, you consent to Company authorizing your credit card, debit card, bank account, or any other payment form provided to process the full payment of fees and applicable taxes, through our third-party payment processor.

Afterpay & Klarna plans: Afterpay & Klarna are payment service companies. Each company processes and manages payments differently. Company is not responsible or liable for any issues caused by using these services. If there are questions or concerns with payments, attendee is responsible for working directly with Afterpay or Klarna.

Deposits: Deposit will be deducted from the total retreat cost. Payee agrees to be enrolled and authorizes Company to auto-enroll for the final payment outlined below with the credit/debit card on file.

Final payment: Payment will be made via the credit/debit card on file on March 1, 2026 in the amount of $450.

Returned Payments: In the event a payment is unable to be deducted from the card on file, Company will make an attempt to collect payment by either attempting to charge the card on file 3 additional times within 7 business days and/or contacting the payee via email and phone to obtain an alternate payment method. If payment is not made within 7 days of the payment due date, payee forfeits their package as well as any payments made. Any additional payments due will not be collected.

Refunds 

All refund requests must be submitted in writing to hello@santeeredwood.com. While the deposit is non-refundable, you may receive a 100% refund for your final payment if you request a refund within 7 days after the final payment has been made (I.E: by March 8th). 

If you request a refund 8 days or more after purchase (I.E.: March 9th or after), your payment is non-refundable. 

You are not entitled to a refund if you are refused entry to a venue or mode of transportation with traveling to and from the retreat or participating in the retreat for any reason including restrictions and regulations concerning COVID-19 such as venue or state-imposed restrictions like masks, proof of COVID-19 test, or proof of vaccination.

Assignment of Retreat Reservation

You may not assign your reservation to the Retreat to any other person.

No-Show Policy

If you fail to attend the retreat, arrive late, or leave early for any reason, including but not limited to medical reasons or other personal circumstances, no portion of your ticket price shall be refundable or prorated.

Attendee Conduct

At all times, attendees are expected to conduct themselves in a respectful manner. This includes following all rules set by Santee + Redwood and/or the River Mountain. 

No video/photography in bathrooms while other guests are present. Venue rules include:

  • No additional guests or visitors

  • No dogs

  • Quiet hours are from 10pm to 7am

  • Follow all River Mountain staff directions.

Attendee shall be responsible for any fines plus an additional 15% administrative fee for any broken venue rules that result in an additional fee. By attending the retreat, attendee agrees that the card on file will be charged for any rules broken that result in an additional fee.

Right to Refuse

Santee + Redwood reserves the right, in its sole discretion, to deny access to Attendee at any time during the retreat if Attendee is in breach of this Agreement or Attendee acts in an inappropriate manner. In such an event, no portion of the ticket price shall be refundable. 

Changes

All speakers, instructors, events, meals, activities, and venues are subject to change at the sole discretion of Company. If a speaker, instructor, event, meal, activity, or venue must be changed or substituted for any reason, we reserve the right to make such changes at our sole discretion. 

Accommodations may be changed, as needed, to a comparable accommodation within a 30-mile radius of the original accommodation. If accommodation changes are needed, the refund policy remains unchanged.

Retreat Cancellation or Postponement

In the unlikely event that the Retreat is canceled by Santee + Redwood for any reason besides a Force Majeure event, as outlined below, payments shall be refunded in full. Santee + Redwood shall not be responsible for any associated or incidental costs associated with the Retreat’s postponement including but not limited to travel cancellation fees. Attendees are encouraged to obtain their own travel insurance.

In the unlikely event that the Retreat is postponed by Santee + Redwood for any reason besides a Force Majeure event, as outlined below, and Attendee cannot or chooses not to attend the Retreat on the rescheduled date, Attendee may request, in writing, a full refund.

Santee + Redwood will make reasonable efforts to notify Attendee of any postponement or cancellation of the retreat.

Force Majeure

Santee + Redwood shall not be liable for any delay or failure to fulfill its obligations under this Agreement if the delay or failure is caused by forces beyond its reasonable control, including without limitation natural and nuclear disasters, fire, flood, riot, war (declared and undeclared), acts of terrorism, revolution, embargoes, strikes, work stoppages, civil or military disturbances, loss of communication or computer services, government regulations, government travel restrictions, closure of reasonably practicable transportation methods, or acts of God. In any such event, Santee + Redwood shall be relieved of any and all obligations under this Agreement during the applicable Force Majeure and resume performance of its obligations under this Agreement as soon as reasonably practicable.

Disclaimer

Santee + Redwood does not make any guarantees of your results or likely outcome from your attendance to the Retreat. We do not guarantee any specific outcome of any kind, whether financial, physical, emotional, psychological, social, spiritual, legal, or otherwise. Your outcome may be influenced by numerous variables including but not limited to your cooperation, focus, energy, and dedication, as well as the influence of outside circumstances and variables. 

Any information or content provided through the Retreat is solely for educational and informational purposes. 

You are encouraged to seek professional advice and counsel relating to medical, mental, psychological, legal, business, and financial matters. The information or content provided in connection with the retreat is not represented in any way to be a substitute for such professional advice.

Your decision to use information provided in connection with the retreat is purely voluntary and you acknowledge, understand, and agree that you use such information at your own risk. We are not liable for any harm or damages arising from or related to your use or non-use of information or content provided in connection with the retreat. 

You participate and use the information provided in connection with the Retreat at your own risk. 

Release of Liability/Assumption of Risk

By making a retreat reservation and agreeing to these terms and conditions, you voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any consequence, including, but not limited to, personal injury, disability, death, illness, damage, loss, claim, liability, or expense, of any kind, that you may experience or incur in connection with traveling to or from, or attending and/or participating in the retreat.


Warranties

Except for the express representations stated in this Agreement, Santee + Redwood makes no further warranties, representations, or guarantees (express, implied, statutory, or otherwise) including, but not limited to, fitness for a particular purpose.

Limitation of Liability

In no event shall Santee + Redwood, its directors, officers, employees, agents, contracted facilitators, on-site staff or affiliates be liable to Attendee for direct, indirect, special, incidental, punitive, or consequential damages, or losses or expenses relating to the retreat besides through acts of negligence by Santee + Redwood, even if its directors, officers, employees, agents, or affiliates have been advised of the possibility of such damages. In any and all circumstances, Attendee’s maximum remedy and the maximum liability of Santee + Redwood, its directors, officers, employees, agents, contracted facilitators, on-site staff, or affiliates to Attendee for any and all cause of action, whether in contract, tort (including negligence), or otherwise, shall be limited to the total ticket price paid by Attendee.


Indemnification

Attendee agrees to indemnify and hold harmless Company from and against any and all third party losses, damages, expenses, liabilities, causes of action, and/or claims arising out of or related to Attendee’s actions, performance or non-performance of its obligations under this Agreement, or Attendee’s violation or failure to abide by any laws relating to the terms of this Agreement.

Jurisdiction and Governing Law

This Agreement is governed by the laws of Maryland as if it was executed and wholly performed there. The state and federal courts located in Maryland will have exclusive jurisdiction over any case or controversy arising from or relating to this Agreement. Client hereby unconditionally and irrevocably consents to the personal and subject matter jurisdiction of the federal and state courts of the State of Maryland for purposed of any claim or action arising out of or relating to this Agreement. 

You hereby unconditionally and irrevocably consent to the personal and subject matter jurisdiction of the federal and state courts of the State of Maryland for purposes of any claim or action arising out of or relating to these Terms and waive any defense of forum non conveniens. 

Dispute Resolution

If a dispute arises from or relating to this Agreement and the Parties are unable to settle the dispute through direct communication, the Parties agree to first try to settle the dispute by mediation with the help of a mutually agreed upon mediator in Maryland. The Parties shall share any costs and fees related to the mediation equally, other than attorney fees. 

BINDING ARBITRATION

IF MEDIATION DOES NOT RESOLVE A CONTROVERSY OR CLAIM ARISING OUT OF OR RELATED TO THIS AGREEMENT, THE PARTIES AGREE THAT ANY UNRESOLVED CONTROVERSY OR CLAIM ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL BE SETTLED BY ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) PURSUANT TO ITS COMMERCIAL ARBITRATION RULE AND ANY JUDGMENT RENDERED BY THE ARBITRATOR(S) MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF.

Miscellaneous

Any failure by us to act on or enforce any provision contained within these Terms shall not constitute or be construed as a waiver of the provision or any other provision contained within these Terms. To be effective, a waiver of any provision contained within these Terms must be made by us in a signed, written agreement and no such waiver shall constitute a waiver of any other provision within these Terms besides the provision expressly waived in that signed writing. 

The section headings contained within these Terms shall not be given any legal meaning or significance and are provided simply for convenience. 

Entire Agreement/Severability

Attendee and Company agree that this Agreement represents the entire agreement between Attendee and Company. No other agreement, promise, or statement made on or before the Effective Date of this Agreement shall be binding on the Parties. This Agreement may be modified only in writing that is signed by both Parties.

The Parties also agree that if a court determines a provision of this Agreement is unenforceable, the remainder of that provision and the rest of the Agreement shall be severable and will remain in effect.